Terms of Service

1. Who we are and what these terms cover

seasea (seasea.io) is run by SEA SEA DM LTD, company number 17230391, registered in England and Wales. When these terms say "seasea", "we" or "us", that's who they mean.

These terms are a contract between you and us. They cover your seasea account and your business page, plus everything that comes with them - your share link, QR codes, updates, photos, documents, reviews, booking requests and the AI features. By creating an account, or by ticking the agreement box at signup, you accept them.

If you use seasea as a customer account (a "member" - following businesses and leaving reviews), these terms cover you too; the sections about paid plans and business pages simply won't apply to you.

2. Who can use seasea

seasea business pages are for UK businesses, sole traders and service providers. You must be at least 18 and able to enter a contract. If you sign up on behalf of a business, you confirm you're entitled to bind that business to these terms.

You must give us accurate information - your real name, a real email address and truthful details about your business. A page that misrepresents who you are or what you do can be taken down.

3. What seasea is (and what it isn't)

seasea gives you a one-page business profile: a shareable page carrying your videos, photos, prices, opening hours, contact details, reviews and updates, plus a share link, printable QR codes and a saveable contact card.

seasea is not a marketplace and not a booking platform. We never take payments from your customers, never take commission and never charge per lead. Booking requests are messages relayed to you - the appointment itself, and any payment for it, is between you and your customer. We're not a party to the work you do for your customers and we're not responsible for it.

Videos on your page are embedded from your own TikTok account using TikTok's public embed. seasea is not affiliated with TikTok, and embeds depend on TikTok continuing to make them available.

4. Your account

Keep your sign-in details safe - anything done through your account is treated as done by you. Tell us straight away if you think someone else has access.

One account per person or business is the norm. You can't transfer or sell your account, your page or your handle without our written agreement.

5. Early access, pricing and cancellation

Right now seasea is in early access and free to use. When we launch paid plans, the price is £19.99 a month or £179.91 a year (12 months for the price of 9), both VAT-inclusive, with a 14-day free trial. We will always tell you before you're charged anything - no silent conversions from free to paid.

Subscriptions renew automatically (monthly or yearly, whichever you chose) until you cancel. You can cancel any time from your billing page and your plan then runs to the end of the period you've paid for. Because your page is live from the moment you publish it, payments already made aren't refundable except where the law says otherwise - if you believe something's gone wrong with a charge, contact us and we'll look at it properly.

Statutory rights note: if you're a consumer rather than a business, nothing in these terms takes away rights the law gives you that can't be excluded.

We may change prices in future. If a price change affects you, we'll give you fair notice by email before it takes effect, and you can cancel before it does.

6. Your content

Everything you put on your page - photos, videos, words, documents, prices - stays yours. You give us a non-exclusive licence to host, display and share it (for example on your public page, in your share previews and QR posters) for as long as it's on seasea. That licence ends when you remove the content or delete your account, except for copies that exist in backups for a short while.

You're responsible for what you publish. You confirm you have the rights to everything you upload - including permission from anyone identifiable in your photos and videos - and that your content is accurate and doesn't mislead customers.

We can remove content, or unpublish a page, if we reasonably believe it breaks these terms, infringes someone's rights or breaks the law. Where practical we'll tell you why.

7. Reviews

Members can leave one review per business. Reviews go to the business owner to publish or decline, and seasea keeps oversight: declining a review is logged, and we can step in where reviews are being buried or gamed. UK consumer law is clear that businesses must not suppress genuine reviews or fake positive ones - don't publish reviews you know to be fake, and don't decline honest ones just because they're critical.

If you believe a review about your business is fake, defamatory or breaks the law, contact us and we'll investigate.

8. Booking requests

Visitors can send you a booking request from your page - a name, a phone number and what they're after. We pass it to you and that's where our role ends: confirming, declining, scheduling and taking payment are all between you and them. Please handle requesters' details with care - once we've passed them to you, you're responsible for them (see the Privacy Policy).

9. AI features

Your plan includes AI writing help (bios, captions, posts) and a weekly AI coach. AI output is a draft, not advice: read it before you publish it, and you're responsible for anything you post. "Unlimited" AI use is subject to a fair-use backstop that only exists to stop abuse - normal daily use will never hit it.

10. Acceptable use

Don't use seasea to do anything illegal, deceptive or harmful. That includes: impersonating someone else or a business you don't run; uploading content you don't have rights to; publishing anything defamatory, hateful, pornographic or dangerous; spamming, scraping or attacking the service; misusing customer details from booking requests; or advertising services that are illegal in the UK.

We can suspend or close accounts that break this section. For anything serious we may also have legal duties to report.

11. Availability and liability

seasea is an early-stage product. We work hard to keep it fast and available, but we don't promise uninterrupted service, and features may change as the product grows. We'll use reasonable skill and care in providing the service.

To the extent the law allows: we're not liable for business losses that don't flow naturally from our breach (lost profits, lost bookings, loss of goodwill), for content other people post, or for things outside our reasonable control. Our total liability to you in any 12-month period is capped at the amount you paid us in that period (or £100 if you haven't paid anything). Nothing in these terms excludes liability we can't exclude by law - including for death or personal injury caused by negligence, or for fraud.

12. Suspension, ending your account and your data

You can close your account at any time - email us or use the account tools, and your page comes down. We can suspend or close accounts that break these terms, and we can end the service itself with fair notice.

When your account closes, we delete your content and personal data in line with the Privacy Policy (some records we must keep for a period, like billing records, are kept only as long as the law requires).